Responsible Gaming

Gaming Should Be Entertainment, Not Income

Online casino gaming should be enjoyed as entertainment only. It is never a reliable way to make money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.

Please gamble responsibly and within your means. Set a budget before you play and stick to it.

Age Verification

All online casino gaming in New Zealand is restricted to players aged 18 years and over. It is illegal for anyone under 18 to participate in online gambling. If you are under the legal age, please do not use online casino services.

Casino operators are required to verify your age and identity before allowing you to play.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem. Please seek help:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding gambling activity or lying about the amount of time or money spent
• Neglecting family, work, or other responsibilities due to gambling
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Needing to gamble with increasing amounts to feel the same excitement
• Borrowing money or getting into debt to gamble
• Unsuccessful attempts to control or stop gambling
• Using gambling to escape problems or negative emotions
• Risking important relationships, career, or educational opportunities

If you recognize any of these signs, reach out to a support service immediately.

Self-Help Tools & Safety Features

Most reputable online casinos provide tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
• Loss Limits: Cap the amount you are willing to lose during a session
• Time-Out: Take a break from gambling for a set period (hours, days, or weeks)
• Reality Checks: Regular reminders showing your activity and spending during a session
• Self-Exclusion: Permanently or temporarily close your account and exclude yourself from the casino

Use these tools proactively to maintain control over your gambling habits.

Support Organizations for New Zealand

If you or someone you know needs help with problem gambling, the following organizations provide free, confidential support:

New Zealand

• Problem Gambling Foundation (Aotearoa)
  Free phone: 0800 664 262
  Website: www.pgf.nz
  Providing support, resources, and treatment for problem gambling in Aotearoa New Zealand.
• Samaritans
  Free phone: 0800 726 666
  Email: jo@samaritans.org.nz
  Available 24/7 for confidential support and counseling.
• Gambling Commission (New Zealand)
  Website: www.gambling.govt.nz
  Official regulator providing information and resources on responsible gaming.

International Support Services

• Gamblers Anonymous
  Available in multiple countries with online meetings
  Website: www.gamblersanonymous.org

If You Need Help, Reach Out Today

Asking for help is a sign of strength, not weakness. Problem gambling is treatable, and support is available. If you are struggling with gambling, please contact one of the organizations above immediately.

You are not alone, and help is available.